Help and support

CigTrax Support

Send a support request for app help, bug reports, privacy questions, or feedback. When you provide a reply email, CigTrax Support aims to respond within three business days.

Send a support request

Tell us what you need help with using the CigTrax Support form. Providing a reply email is optional, but it is required if you would like a response.

The support form opens on Google Forms.

The form asks only for a topic, message, and optional reply email. Google sign-in is not required.

Topics

  • App support
  • Privacy question
  • Bug report
  • Feedback

Before you submit

  • Do not include sensitive health information.
  • Do not include photos or unnecessary personal details.
  • Provide a reply email only if you want a response.
  • Support submissions are processed by Google Forms.

CigTrax Support cannot provide medical advice or emergency assistance. If you need urgent help, contact the appropriate local emergency service.